SpiceCRM: Your Salesforce alternative
for Germany & Europe
The enterprise CRM with the familiar Salesforce Lightning experience. Reduce your license costs by up to 75% and rely on a solution “Made in Europe”.
Trusted by leading companies
CONTROL
Why SpiceCRM is the smart alternative to Salesforce
In a world of growing dependencies, SpiceCRM offers the best of both worlds: the familiar efficiency of modern CRM interfaces combined with the values of a European IT strategy.
Digital sovereignty
Maintain full control over your software infrastructure. No more unilateral license changes or vendor lock-ins.
Complete data sovereignty
You decide where your data is stored — whether in the highly secure Google Cloud in Frankfurt or in your own data center. 100% GDPR-compliant.
Strategic independence
An open-source-based architecture that adapts flexibly to your business goals instead of forcing your processes into a rigid cloud platform.
Compliance & certification
ISO 9001:2015 certified for the highest quality standards in development and operations. A transparent foundation that enables innovation.
CRM SOFTWARE
The Salesforce alternative your users already love
SpiceCRM uses the Salesforce Lightning Design System as its interface. Minimal change effort — with full functional depth for marketing, sales, and service.
Sales automation
Pipeline management, forecasting, opportunity-to-contract workflows, and quoting — all in one platform.
Marketing automation
Targeting, prospecting, and lead nurturing with integrated campaign tools for seamless lead management.
Service management
Ticket system, SLA tracking, and automated workflows for first-class customer support.
User Experience
Familiar Salesforce Lightning interface for seamless work across desktop, tablet, and mobile.
Automation
Powerful automation tools with optional integration of your preferred AI platform – Mistral, Claude, Gemini, or OpenAI.
Data Integration
Efficient system integration via open data APIs – ready-made connectors for Office 365, Google Workspace, SAP, and more.
OUR SERVICES
Your partner for SpiceCRM implementation and expansion
With experience from more than 800 CRM projects, we support you at every step — from strategy to ongoing operations.
Custom solutions
Tailor-made CRM configurations that fit your sales processes exactly.
Affordable customizations
Individual extensions without enterprise-level price tags — flexibly and transparently priced.
Efficient data migration
Structured migration from Salesforce, SAP, or Excel — secure and without data loss.
Efficient data migration
Structured migration from Salesforce, SAP, or Excel — secure and without data loss.
Ongoing support
Dedicated contact person and responsive support — even after go-live.
800+ CRM projects · Experience since 2006
OUR OFFERS
Ready to take your customer relationships to the next level?
SpiceCRM offers a complete CRM platform with a clear and consistent licensing model — without complex package structures or hidden extra costs.
Simple and transparent licensing model
Ideal for anyone who wants maximum control and personal responsibility — with professional support in the background.
- All CRM functions included
- No add-ons or hidden extra costs
- Unified platform for sales, marketing, and service
- Available as cloud or on-premise installation
Structured onboarding with our starter program
Für einen erfolgreichen Start bieten wir ein strukturiertes Starterprogramm an, mit dem wir Ihre CRM-Plattform schnell und effizient in Betrieb bringen.
- Initial workshop to analyze your requirements
- Definition of the target vision and CRM architecture
- Setup of an initial system environment
- Mapping of core processes
- Pilot operation with initial users
- Integration of existing data systems
Projektgröße zur Orientierung
| Size | Description | Duration |
|---|---|---|
| Small | Quick start with clear requirements | 2–6 weeks |
| Medium | Integration into existing systems | 6–20 weeks |
| Large | Complex CRM architectures | from 20 weeks |
The starter program is deliberately designed so that you can achieve initial results without a lengthy transformation project and test SpiceCRM in your own company.
COMPARISON
Goodbye Salesforce!
With SpiceCRM, you get your costs under control and regain control — without sacrificing comfort or performance.
| Criterion | SpiceCRM | Salesforce |
|---|---|---|
| User Experience | Lightning UX | Lightning UX |
| Hosting | Cloud or On-Premise | Cloud only |
| Price per user / month | €39 | €0 to €550 |
| Scope of features | One edition, all features included | Many edition, tiered feature scope |
| Source code access | Full access | No access |
Möchten Sie mehr Informationen über unser Angebot?
REFERENCES
Proven with market leaders
SpiceCRM is not an experiment, but a highly scalable and robust platform for growth-oriented organizations.
A1 Telekom
Subscription management at enterprise scale
Management of 12 million subscriptions in a highly available on-premise environment — with seamless integration into existing systems.
ÖAMTC
Service management for millions of members
Service management for more than 3 million members with deep SAP integration and automated processes for the highest service quality.
Schiedel
International multi-country rollout
International rollout in 18 countries for efficient sales processes — standardized yet flexible for local requirements.
RESULTS
Positive impact on customer success
Customers typically report noticeable results after just 12 months:
License costs
Previous Salesforce solution
0%
New SugarCRM solution
0%
Close rate
+12%
through optimized processes
Renewal of existing contracts
+8%
through optimized processes
User satisfaction
74%
through the reduction of routine and administrative tasks
CONTACT
Have a CRM need? Lets talk about it.
Contact us.
We will get in touch with you promptly.
FAQ
Frequently asked questions
Our experts help you make the right decision — free of charge and without obligation
SpiceCRM uses the same Lightning Design System as Salesforce, so the interface feels immediately familiar to your team. The key difference: SpiceCRM offers all features — sales, service, and marketing automation — in a single plan for €39 per user/month. There is no complex licensing model with tiered editions. In addition, thanks to the open-source core, you retain full control over your source code and your data.
We guide you through a proven 5-step process:
- Consulting & evaluation — requirements analysis, demo, proof of concept, and cost estimate.
- Analysis & concept — process assessment, target definition, project plan, and fixed-price proposal.
- Implementation — technical setup, data migration, automations, integrations, and testing.
- Onboarding & rollout — training, intensive support, and feedback optimization.
- Support & ensuring success — ongoing support, continuous improvements, and change communication.
Thanks to the familiar Lightning interface, the change effort for your users is minimal.
Yes. We securely and systematically migrate your data from Salesforce or any other CRM system. Whether contacts, accounts, opportunities, service tickets, or custom objects — the migration is planned, executed, and validated by our team. Alternatively, we support you with self-service import using professional guidance.
You have full choice: either use our managed cloud on Google Cloud Platform hosted in Frankfurt, Germany, or run SpiceCRM on-premise in your own data center. Both options are 100% GDPR-compliant. The Commander license costs €39 per user/month in both cases.
SpiceCRM follows an “API first” approach and can be seamlessly integrated into your existing IT landscape. Standard integrations are available for SAP, Microsoft 365, Google Workspace, Outlook, and Lotus Notes, among others. In addition, the open REST API enables connectivity to virtually any system — whether ERP, marketing tools, or industry-specific applications.