Your Partner for CRM Success
- Streamline customer processes through smart automation
- Make performance measurable.
- Get more from software, data and AI.
We build a process engine around the way your business works.
Trusted by
SOLUTIONS
Built around your Business Processes
See where we go deep in implementation – Salesforce replacement included. Our work draws on 20 years of CRM consulting across more than 800 projects, 87 of them full system rollouts.
Complex B2B Sales
For B2B organisations with complex sales processes : manage enquiries, qualification, proposals and closing in one seamless process – with reliable performance metrics across the entire sales cycle.
Manufacturer & Partner Network Sales
For manufacturers selling through partners: from the website enquiry through partner routing to transparent performance management of your dealer network.
Recurring Revenue Sales
For businesses with recurring revenue models: bring CRM, billing and the customer lifecycle together – including renewals, upselling and churn management.
Salesforce Migration
For organisations looking to move away from Salesforce: a structured migration that preserves data and process continuity while moving to a platform with a familiar user experience.
CRM SOFTWARE
Modern CRM Platforms as the Foundation
Our tailored CRM solutions are built on modern platforms such as SpiceCRM and SugarAI, allowing us to efficiently address even complex and highly specific requirements.
CRM across the entire customer-facing Organisation
SpiceCRM combines a familiar interface based on the Salesforce Lightning Design System (SLDS) with support for end-to-end processes across the entire customer-facing organisation.
CRM that actually helps Sales Teams sell
Sugar is the Precision Selling platform for complex B2B sales in manufacturing, distribution and wholesale – designed to help sales teams spend more time selling.
SERVICES
Services for the Lifetime of your CRM Project
The reliable process with which we bring CRM projects to success – from the first assessment to ongoing operations.
01
Process & Technology Consulting
Need analysis, solution design and process modelling based on your specific requirements and business processes.
02
Implementation
Implementation of your specific requirements and deployment of your CRM platform – in the cloud or on-premises – ready for go-live.
03
Continuous Improvement
Process automation and the integration of business intelligence and AI to increase efficiency and customer satisfaction across your organisation.
04
Enablement & Adoption
Support, training, change management and usage reporting to drive adoption and ensure the long-term success of your CRM platform.
05
Security & Data Protection
Need analyis, dolution design, implemenations and governance designed around your requirements for security, compliance and data protection.
Mission
Your Partner for successfull Customer Relationship Management
Our project managers, solution consultants and software developers help you implement future-ready CRM technology and turn it into lasting business value.
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NEWS
Latest from the blog
Agentic AI is moving CRM beyond simple assistance and into active business processes. AI agents can already research accounts, qualify leads, prepare meetings, analyze opportunities, and support service workflows. This article explains what is realistically possible today and why data quality, governance, permissions, APIs, and MCP will shape the next generation of CRM.
SpiceCRM is a flexible CRM and process platform for sales, marketing, service, project management, and other business areas. Open APIs, customizable processes, and cloud or on-premise deployment options support a wide range of use cases. This overview highlights the key features, typical applications, and the types of companies that can benefit most.
The Optimizely Integration for Sugar connects marketing campaigns with CRM data. Target lists, recipients, opt-in processes, opt-outs, campaign status, statistics, and mailing events are synchronized between Optimizely Campaign and Sugar. This helps marketing teams reduce manual work, improve reporting, and make campaign engagement more visible to sales and customer-facing teams.