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Clemens von Dincklage

Partnervertrieb im CRM: Warum indirekter Vertrieb ein eigenes CRM-Modell braucht

Partner Sales in CRM: Why Indirect Sales Need Their Own CRM Model

Partner sales fundamentally change CRM requirements. Partners, end customers, and opportunities must be connected, deal registrations managed, and partner contributions measured separately. This article explains how companies can build a scalable indirect sales model using flexible CRM data structures, clear workflows, partner roles, forecasting, and meaningful performance metrics.

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CRM-Adoption nach dem Go-live: Warum Nutzung nicht automatisch Akzeptanz bedeutet

CRM Adoption After Go-Live: Usage Is Not the Same as Acceptance

A successful CRM go-live does not automatically mean successful adoption. What matters is whether employees trust the system, maintain useful data, follow CRM processes, and managers use it for decision-making. This article explains how companies can measure CRM adoption, reduce friction, and continuously improve their CRM after launch.

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Gamification im CRM: So bringst du Vertriebs-Teams spielend voran.

Gamification in CRM: How to get sales teams ahead — the playful way

CRM gamification is not about points, badges, or pressure. Used correctly, it makes progress visible, strengthens collaboration, improves customer handoffs, and increases CRM adoption. This article explains how sales and customer success teams can use shared goals, peer recognition, data quality, and measurable pilots to create real value.

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CRM-Plattform oder Branchenlösung?

CRM Platform or Industry Solution? How to Choose the Right CRM Approach

Choosing between a flexible CRM platform and an industry-specific CRM solution is a strategic decision. Industry solutions can offer a faster start with predefined processes, while CRM platforms provide more flexibility for growth, integrations, and customization. This article explains when each approach makes sense and how companies can make the right long-term CRM decision.

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